The four pillars


By focusing on the four pillars of Operations, Finance, Product Development, and Sales & Marketing, we ensure the foundation for the success of our brands.

OPERATIONS: WAREHOUSING, DELIVERIES AND PACKAGING


Operations serve as the foundation for our distribution process, with a dedicated team overseeing efficient warehousing, prompt deliveries, and effective packaging. Recognising the importance of these elements in preserving product quality, as well as timely customer deliveries, we employ state-of-the-art warehouse management systems and delivery tracking technologies. This approach ensures smooth operations and the flawless delivery of products to our valued customers.

FINANCE: INVOICING AND PRICE NEGOTIATIONS


Invoicing and price negotiations play a pivotal role in the financial success of our business. Our dedicated finance team shoulders the responsibility of monitoring revenue and expenses while maximising profitability through strategic price negotiations and forecasting. By utilising advanced technologies, we ensure that invoicing is precise and efficient, and our financial reports remain transparent and readily available to our valued partners and clients.

INNOVATION: PRODUCT DEVELOPMENT, CONSULTATIONS AND TRAINING


Passion for product development drives our core team of progressive designers’ pursuit of continuous research on new offerings tailored to customer needs and current trends and themes. Our team of experts collaborates with partners and clients, providing consultations and training on innovative products to ensure well-informed employees capable of delivering exceptional customer service. The search for inventive and sustainable brands to represent in the travel retail market remains an ongoing priority.

SALES AND MARKETING: PRESENTATIONS, TRADE SHOWS AND MARKETING


Presentations, trade shows, and marketing initiatives play an essential role in promoting our products and services to prospective clients. They offer valuable opportunities to not only showcase our diverse range of products but also foster long-lasting relationships with customers.

Marketing, on the other hand, serves as a fundamental vehicle for creating awareness and generating interest in our brands’ offerings. By employing a marketing strategy, we can efficiently target and reach our desired audience. Comprehensive marketing campaigns may include advertising, social media promotion, content marketing, and public relations, among others. Combined, these efforts contribute to a strong brand image, increasing visibility, which will drive customer engagement and sales for our brand partners.